# NorthCore Labs > AI-powered voice agents and automation for beauty and aesthetics businesses. ## About NorthCore Labs (founded 2023) builds AI systems that answer every call, recover no-shows, and automate follow-ups for med spas, aesthetics clinics, and beauty businesses. One system replaces your CRM, receptionist, and follow-up process. We call it The Brain. Clients see 35-40% more bookings, 30% fewer no-shows, and most stop running ads within 6 months. ## Services - **The NorthCore Brain**: AI that learns your business — services, pricing, policies, staff, brand voice. Powers every automation across calls, texts, DMs, and follow-ups. - **24/7 AI Call Answering**: Every call answered in under 1 second. Books appointments, answers questions, routes to staff when needed. After hours, weekends, holidays — never misses. - **SMS & DM Automation**: Appointment confirmations, reminders, follow-ups, reactivation campaigns, and Instagram DM responses. All automated, all personalized to your brand voice. - **No-Show Recovery**: Automated re-engagement for missed appointments. Texts, calls, and rebooking offers sent before the slot goes cold. - **Revenue Dashboard**: Real-time visibility into calls answered, appointments booked, revenue recovered, and ROI — all in one place. - **Monthly Strategy Call**: Dedicated session every month to optimize performance, review data, and plan growth. - **Client Reactivation Campaigns**: Re-engage dormant clients who haven't visited in months. Automated outreach that brings them back to your books. ## Pricing - **Tier 1 (Inbound Automation)**: Starting at $1,500/month — voice agents, SMS automation, no-show recovery, dashboard, monthly strategy call - **Tier 2 (Full System + Outbound)**: Starting at $2,500/month — everything in Tier 1 plus outbound reactivation campaigns, Instagram DM automation, and dedicated account management - **Setup**: One-time onboarding fee covers voice agent training, phone number setup, SMS configuration, Instagram DM config, and custom dashboard build - **90-Day Proof Period**: If no measurable ROI within 90 days, you walk away — no questions asked - **Month-to-month after proof period**: No long-term lock-in. Annual prepay available at a discount. ## Industries Served Beauty and aesthetics businesses exclusively: - Med spas - Aesthetics clinics (Botox, fillers, laser) - Cosmetic dermatology practices - PMU (permanent makeup) studios - Skin and laser studios - Wellness and beauty clinics ## Setup Timeline Full deployment in 5-7 business days. Includes voice agent training, phone number porting or forwarding, SMS setup, Instagram DM configuration, and custom dashboard. Most clients see results in the first week. ## Results - 35-40% increase in bookings - 30% reduction in no-shows - Clients stop running ads within 6 months - $130,000+ in annual revenue recovered from missed calls and no-shows alone - 62% of calls go unanswered at beauty businesses without NorthCore — we answer every one ## What Makes Us Different NorthCore is not a marketing agency. We do not run ads or post content. We fix the back end — the calls you miss, the clients who ghost, the follow-ups that never happen. We build the system that makes your existing traffic convert and your existing clients return. Most clients stop running ads because the retention system makes paid acquisition unnecessary. ## Contact - Website: https://northcorelabs.io - Book a Call: https://northcorelabs.io/#scheduler - Email: hello@northcorelabs.io ## Guarantee 90-Day Proof Period. Full system deployed in Week 1. Reactivation campaign starts Day 1. If no measurable ROI by Day 90, you owe nothing beyond setup. All data and recordings are yours to keep. ## Frequently Asked Questions **What is the 90-Day Proof Period?** We deploy your entire system in Week 1 and begin generating results immediately. For the first 90 days, you evaluate real performance data — calls answered, appointments booked, revenue recovered. If we do not deliver measurable ROI, you are not locked in. **Does NorthCore replace my front desk staff?** No. The AI answers every incoming call and handles booking, FAQs, and follow-ups. When a caller needs a human — complex requests, emergencies, or VIP clients — it routes to your staff. It is your front desk's always-on backup, not a replacement. **How fast can you get us set up?** Full deployment takes 5-7 business days from kickoff. This includes voice agent training, phone number porting or forwarding, SMS setup, Instagram DM configuration, and your custom dashboard. **What if I already have a CRM or booking system?** NorthCore integrates with your existing tools. We work with major booking platforms, CRMs, and POS systems in the beauty industry. During onboarding, we map your current workflow and connect everything with zero disruption. **Is there a contract or long-term commitment?** After the 90-day proof period, service is month-to-month. No long-term lock-in. Annual prepay is available at a discount. **How much does NorthCore cost?** Tier 1 starts at $1,500/month for inbound automation (voice agents, SMS, no-show recovery, dashboard). Tier 2 starts at $2,500/month and adds outbound reactivation, Instagram DM automation, and dedicated account management. **What types of businesses does NorthCore work with?** Beauty and aesthetics businesses only — med spas, aesthetics clinics, cosmetic dermatology, PMU studios, skin and laser studios. **Do I need any technical knowledge to use NorthCore?** No. We handle all setup, configuration, and ongoing optimization. You get a dashboard to see results. We handle the rest. ## Markdown Mirrors (Clean AI-Readable Versions) Every page on this site has a plain markdown mirror. Add /index.md to any URL to get the clean content without navigation, scripts, or layout chrome. - https://northcorelabs.io/index.md - https://northcorelabs.io/BookACall/index.md - https://northcorelabs.io/ScheduleACall/index.md