What each one is for
Mangomint's home page calls it salon and spa software for booking and management, and it names med spas among the businesses it serves. It holds the calendar, the client profiles, forms, memberships and the point of sale. Forms live in the same place as the calendar, which is where a spa's intake has always lived. Its center of gravity is the front desk and the client who books, pays and comes back.
Aesthetic Record's home page calls it EMR and practice management software for med spas. The chart, the consents, the before-and-after photos, the calendar and the patient record are in it, and the booking is attached to the chart. Dana opens it to document a treatment; Priya opens it to see who is in which room. NorthCore runs the growth system on top of it in a working practice today, reading visit dates and writing nothing clinical.
Side by side: what sits in each
| The question | Aesthetic Record | Mangomint |
|---|---|---|
| What it holds | Charts, signed consents, before-and-after photos, the calendar and the full patient record | The calendar and client profiles, with forms, memberships and the point of sale beside them |
| Who it is built for | Med spas, by the vendor's own description | Salons and spas, with med spas named among them on the vendor's page |
| Where the calendar lives | Inside the EMR, attached to the patient record | Inside the booking platform, attached to the client profile |
| Where the checkout lives | Confirm on the vendor's page which checkout and processor the record includes; revenue is read from wherever the payment is taken | In the Mangomint point of sale, beside the memberships |
| What the growth system adds around it | Calls, DMs and texts answered and booked into the Aesthetic Record calendar, the comeback timed from the last treatment, the dashboard read from the record | Calls, DMs and texts answered and booked into the Mangomint calendar, the comeback timed from last-visit dates, revenue read from the checkout |
Six facts about your practice that settle it
- Whether the practice is a spa that added medical services or a medical practice that added a facial room. The first lives at the desk; the second lives in the chart. Ask your medical director what the chart has to hold under your state's rules, and confirm with counsel and your state board.
- What share of last month's visits needed a signed consent and a photo. Count them. If it is most of them, the record is the center and the calendar hangs off it.
- What carries a balance. Packages, series, gift cards and memberships carry balances, and the platform with the checkout holds them; confirm with your accountant what is owed on each.
- How many calendars the practice can tolerate. One is the rule. If one platform will hold the chart and another the booking, write down who owns the calendar before the first demo.
- Who signs the Business Associate Agreement, where PHI is stored and who at the vendor can see it. Ask both in writing and confirm with counsel; nothing on this page is a HIPAA verdict.
- What each costs at your provider count. It is on each vendor's pricing page and only there.
What moving from one to the other would mean
If the chart moves, the move is governed by rules that have nothing to do with software. The chart is the legal record of care; retention, format and who may access the old record are questions for counsel and your medical director before an export is scheduled. If the checkout moves, every open package, gift card and membership is reconciled to the dollar and re-authorized by the patient on the new side. Whether each sits as a liability on the books is your accountant's call. The phone number comes with you. The calendar history is the harder part, because the comeback is timed from it, and it is exported in full before the old platform is closed.
Before any of that, name the jobs you expect the switch to do. The answered call, the comeback, the party list and the one-page numbers belong to the growth system rather than to either platform. NorthCore builds that system around Mangomint or Aesthetic Record without moving a record.
A two-week evaluation you can run without a consultant
- Day one: list what the current platform holds that you would hate to lose, and what you wish it held. Two columns.
- Days two and three: chart Jess's visit in the EMR demo and book, reschedule and check Jess out in the booking demo, with Dana and Priya each doing their own part.
- Day four: pull last-visit dates by service and open balances from what you run now. The export is the move; its cleanliness is the first estimate of the project.
- Week two: send each vendor the PHI questions in writing, read each pricing page with your own provider count, and call a reference practice of your size.
- Last day: for each wish from day one, write record, calendar, checkout or growth beside it. The growth items are the same job whichever platform wins.
What to do next
Whichever one you keep, NorthCore's Run the whole practice solution reads its numbers, builds the ninety-day plan and runs the answering, the comeback and the dashboard around it. Scoped in writing and covered by the promise on this site: results in 90 days, or we keep working until you have them.
