Hit every patient in the window between treatments.
Tox wears off on a schedule. Filler, laser series, facials, all of them have a window where the patient is ready again and has not booked. The comeback calendar reads your own history, finds the window for each patient, and lands the message there. Seasonal swings stop being a surprise and start being a plan.
A broadcast to everyone, sent when the book looks thin, is a sale to the wrong people at the wrong time.
The patients who were due last month already drifted, and the ones who came in last week are getting a discount they did not need. Timing comes from the data, per patient, per treatment, not from the calendar on the wall.
What we build for it.
Tox wears off on a schedule. Filler, laser series, facials, all of them have a window where the patient is ready again and has not booked. The comeback calendar reads your own history, finds the window for each patient, and lands the message there. Seasonal swings stop being a surprise and start being a plan.
- The comeback calendar. Every active patient placed on a timeline by treatment and by their own interval, with the next window marked. The visual above is the format.
- Broadcasts that land in the window. Messages scheduled to the weeks a patient is due, not blasted to the whole list. Smaller sends, higher bookings.
- The seasonal read. Which months your practice actually runs slow, by treatment, read from your own history, so the push starts before the dip, not during it.
- The trend report. What is growing, what is fading, which treatment and which provider carry the quarter, in the same Slack channel as everything else.
What changes, depending on where you sit.
Owner
A plan for the slow months instead of a scramble in them.
Providers
Patients come back on the interval the treatment actually needs, so results hold and rebooking is natural.
The business
Fewer broadcasts, more bookings per message, and no discounting to people who were coming in anyway.
Read before the call.
The guides and calculators behind this solution. Your numbers, the method, the fix.
How to bring lapsed med spa patients back.
Why templated win-back texts fail, how to time the comeback to each treatment's own interval, what to say, and how to measure reactivated revenue.
Read the guideMed spa patient retention is decided in the first three visits.
What must happen at visit one, the window before visit two, the two retention numbers to track, and the comeback message that works when a new patient slips.
Read the guideHow to add weight loss or hormones to a med spa, and what the revenue depends on.
The recurring-revenue formula for a weight-loss or hormone program, the operational pieces that keep patients enrolled, who owns each, and how to launch it.
Read the guideRepeatMD alternatives: what a loyalty app switch costs, and what brings patients back without one.
For an owner typing RepeatMD alternatives: why owners look at a loyalty and membership app, what a switch costs, the questions to answer first, and what to add instead.
Read the guideThe other nine, and all of them together.
Time the comeback is one of ten jobs the system does. The whole system is what we recommend, because every job gets stronger when the others run on the same record.
Everything togetherRun the whole practice
The website, the funnels, the CRM and EMR integrations and the custom operations around them, scoped from an audit.See the whole system
Answer every patient
Calls, DMs and texts answered in seconds, day or night, in your voice, booked into your calendar.See the solution
Fill the calendar
Speed to lead, qualification, booking into your calendar, and no-shows caught within fifteen minutes.See the solution
Bring patients back
Treatment nurture, package nurture, dormant win-back and memberships, on a cadence that fits the treatment.See the solution
Know your numbers
Revenue, average ticket, treatment mix, provider performance and rankings, on one page and in Slack.See the solution
Win at events
Forms and raffles at the events you already attend, built to turn a name on a clipboard into a paying patient without running ads.See the solution
Crush your parties
Tox parties, IV parties and in-house sales events filled with the patients most likely to come, segmented so nobody gets the wrong invite and no lead gets burned.See the solution
Convert social media
Free-value funnels and keyword automations on Instagram and Facebook, so you post and forget while the DMs turn into booked patients.See the solution
Launch a treatment
New device, new treatment, new membership: proven broadcasts to the right segments, plus a launch strategy matched to the treatment and the equipment.See the solution
Get found first
Local SEO, your Google Business Profile, a page for every treatment in every city you serve, and the AI answer, so the patient searching tonight finds you first.See the solution
Skin in the game. On both sides.
You put in a small start fee, so the practice is bought in. We put in everything else. Every engagement is scoped in writing with the numbers we are accountable for: answer rates, bookings, reactivated patients, revenue on the page. If the system has not delivered in 90 days, we keep building, tuning and running it free until it does. Agreed before we start. No asterisks.
Before you book.
Where does the timing come from?
From your own booking and treatment history: each patient's real interval per treatment, not an industry average.
Can I see it before it sends?
Yes. The calendar and every scheduled broadcast are visible on your private page and can be paused or changed.