Every patient answered in seconds. Even mid-treatment. Even at 9pm.
The phone rings while your best injector is in a room. The system answers every call, DM and text in seconds, trained on your menu, your pricing and every provider's schedule, and hands off to a human the moment it should.
The phone rings during a treatment. The DM sits until closing.
The practice down the road answered in nine seconds, and that is who the patient booked with. Every inquiry gets answered in seconds, qualified, and written into the calendar you already use.
What we build for it.
The phone rings while your best injector is in a room. The system answers every call, DM and text in seconds, trained on your menu, your pricing and every provider's schedule, and hands off to a human the moment it should.
- Instant call answering. Every call answered in seconds, around the clock, trained on your menu, your pricing and every provider's schedule. No hold, no voicemail, no missed patient.
- DMs, comments and funnels. Instagram and Facebook answered instantly. A comment triggers a DM, the DM triggers a quiz, a guide or a booking link, and every lead feeds straight into follow-up.
- Missed-call text-back. A call that could not be taken gets a text within the minute, with the booking link, so the patient never has to call twice.
- Routing to a human. Anything an agent should not answer goes straight to your team, with the whole conversation attached.
What changes, depending on where you sit.
Owner
The inbox stops being your evening. You get a summary instead of a to-do list.
Front desk
The phone stops interrupting every room turnover, and the repetitive follow-up is lifted off the team entirely.
The business
Inquiries stop aging out, and the first practice to answer is yours.
Read before the call.
The guides and calculators behind this solution. Your numbers, the method, the fix.
How much do missed calls cost a med spa?
A plain formula for what a missed call costs an aesthetics practice, how to measure your own number in a week, and the fixes ranked by what they return.
Read the guideThe AI receptionist checklist for a med spa: four things it must do before you trust it.
The checklist for an AI phone agent in an aesthetics practice: books into your calendar, knows the menu and the providers, hands off anything medical, logs every call.
Read the guideMed spa front desk scripts for the five calls you get most.
Short scripts for the price shopper, the 'do you do X' call, the reschedule, the nervous first-timer and the complaint, plus the one rule every call ends on.
Read the guideMed spa speed to lead: why minutes decide who gets the booking.
Why the first real reply wins the patient, the response ladder by channel, the after-hours problem, how to measure your own response time this week, and the fix.
Read the guideWhat are missed calls costing your practice?
Put in your own call log numbers and see what missed calls cost your med spa a month and a year, with the formula shown. Nothing is stored.
Open the calculatorThe other nine, and all of them together.
Answer every patient is one of ten jobs the system does. The whole system is what we recommend, because every job gets stronger when the others run on the same record.
Everything togetherRun the whole practice
The website, the funnels, the CRM and EMR integrations and the custom operations around them, scoped from an audit.See the whole system
Fill the calendar
Speed to lead, qualification, booking into your calendar, and no-shows caught within fifteen minutes.See the solution
Bring patients back
Treatment nurture, package nurture, dormant win-back and memberships, on a cadence that fits the treatment.See the solution
Know your numbers
Revenue, average ticket, treatment mix, provider performance and rankings, on one page and in Slack.See the solution
Win at events
Forms and raffles at the events you already attend, built to turn a name on a clipboard into a paying patient without running ads.See the solution
Time the comeback
The comeback calendar: every patient's next window, read from your own data, so the broadcast lands in the slow weeks between treatments instead of at random.See the solution
Crush your parties
Tox parties, IV parties and in-house sales events filled with the patients most likely to come, segmented so nobody gets the wrong invite and no lead gets burned.See the solution
Convert social media
Free-value funnels and keyword automations on Instagram and Facebook, so you post and forget while the DMs turn into booked patients.See the solution
Launch a treatment
New device, new treatment, new membership: proven broadcasts to the right segments, plus a launch strategy matched to the treatment and the equipment.See the solution
Get found first
Local SEO, your Google Business Profile, a page for every treatment in every city you serve, and the AI answer, so the patient searching tonight finds you first.See the solution
Skin in the game. On both sides.
You put in a small start fee, so the practice is bought in. We put in everything else. Every engagement is scoped in writing with the numbers we are accountable for: answer rates, bookings, reactivated patients, revenue on the page. If the system has not delivered in 90 days, we keep building, tuning and running it free until it does. Agreed before we start. No asterisks.
Before you book.
Will this replace my front desk?
No. It handles the volume your team cannot reach: after-hours calls, simultaneous DMs, follow-up sequences. When something genuinely needs a human, it routes cleanly.
Does it sound like a robot?
It is trained on your menu, your pricing and the way your team actually talks to patients. You hear it answer a real call on the walkthrough before you decide anything.