Everything your team trusts stays in Boulevard
All of it stays where it is: the calendar, the client profiles, the service menu, memberships and the point of sale. Your team keeps the software it knows, and no booking is entered twice. If a patient books with the voice agent at 9 pm, it is on the Boulevard calendar at 9 pm, with the notes. Your front desk sees it the way they see every other appointment.
What a booking platform like Boulevard gives the system to work with
- Open slots by provider and service, straight from the calendar. The voice agent offers two of them and books one in Boulevard while the patient is still on the line.
- The client profile, so a returning patient is greeted by name and a new one is created once, with texting consent captured the way counsel has approved for your practice.
- The rest of what Boulevard holds (the calendar, the client profiles, the service menu, memberships and the point of sale) feeds the dashboard. Bookings and revenue are reported from the place your team already reads them.
- Last-visit dates by service, which is what the comeback calendar is built from: Boulevard keeps the dates, the system adds the interval, the timing and the message in the provider's voice.
What the system does around it
- Reads the numbers out of Boulevard: revenue by provider and treatment, utilization and who is due. With your supply invoices and payroll, puts the margin to the dollar beside them on one page.
- Builds the strategy from them: which treatment carries the practice, which party can afford a discount, which membership credit is safe.
- Answers every call, DM and text in seconds, qualifies the patient and books into the Boulevard calendar.
- Prices the memberships Boulevard sells from the margin on the treatments members use, and nudges the unspent credit each month in the provider's voice.
- Reads the checkout in Boulevard, so a discount, a package sold and a no-show each show on the dashboard the day they happen.
- Puts every number that matters on one page: calls, bookings, no-shows, reactivations, revenue.
How the connection works
Every platform exposes its data a little differently: an API, scheduled exports, a booking link, or some mix of the three. We confirm what we are connecting to in Boulevard on the first call and build on what it exposes. Nothing is written into a patient record until the data flow is agreed in writing. Where a piece of data is not available through an API, the system works from the booking link and the exports, and you are told which is which before anything goes live.
What we need from you
- An admin login for Boulevard, or the API key Boulevard issues to an integration, so the calendar and the client profiles can be read and a booking written.
- The phone number and the social accounts the system should answer for.
- Thirty minutes with whoever runs the front desk, so the scripts sound like your practice.
Scoped in writing, built in weeks, covered by the promise
Scoped in writing on the call and built on top of Boulevard in weeks rather than quarters. Covered by the same promise as everything we build: results in 90 days, or we keep working until you have them.
