NorthCore Labs

How to track your med spa in ChatGPT and Perplexity: the weekly check that shows who the assistant names.

Tracking your med spa in ChatGPT and Perplexity is a manual routine: ten patient questions, typed into each assistant once a week, logged in a sheet. Log which practices are named, in what order, and which pages each answer cites. The sheet is the measurement, because the answer a patient gets depends on their wording and their location, and the sheet records both. The same work that moves the map moves the assistants: pages that answer in the first sentence, structured data, consistent listings, reviews with words, and an llms.txt at the site root.

Updated 2026-10-26

Ten questions a patient would ask, in the patient's words

  1. Where can I get Botox in your city.
  2. Who is a good injector for lip filler near your busiest neighborhood.
  3. How much does Botox cost in your city.
  4. Which med spa in your city has the best reviews.
  5. Is there a med spa near your city that offers memberships.
  6. What should I ask at a first filler consult.
  7. Which med spa near your city is open on Saturdays.
  8. What is the difference between two treatments on your menu.
  9. Is your practice, by name, a good med spa.
  10. What do people say about your practice, by name.

The first five test whether you are named for a local search. Questions six and eight test whether your guide pages are cited at all, which is the long game. Number seven tests whether the facts about you are right. The last two test what the assistant believes about you by name, and the errors in those answers are your to-do list.

The sheet holds one row per question, per assistant, per week

ColumnWhat goes in itWhy it matters
Date and assistantThe day, and which assistant answeredAnswers drift; the date lets you see the drift
Question as typedThe exact words, copied from the listA changed word changes the answer
Practices named, in orderEvery practice the answer mentions, first to lastWho the assistant trusts for this question today
Your positionFirst, named, or absentThe number the weekly summary counts
Pages citedEach source the answer links or namesWhat the assistant read, which is what you can change
Errors about youWrong hours, wrong address, a treatment you do not offerEach one has a source to fix

Run it the same way every week so the rows compare

  1. One person owns it, Priya, on the same morning each week, for the same half hour.
  2. Start a new conversation for every question, so an earlier question does not color the next answer.
  3. Type the question as written. Do not correct the assistant or argue with it; log what it said.
  4. Screenshot each answer and save it with the date, because the sheet records the summary and the screenshot records the proof.
  5. Fill the summary line: questions where you are named, questions where you are named first, open errors.

The cited pages column tells you what to change

When a directory is cited, your listing there is the thing to fix. A competitor's treatment page cited means reading it and asking what question it answers in its first sentence that yours does not. Your own site cited for the wrong fact means the error is on your page or in your markup. The work that changes the answers is on the site. It is the treatment and city pages that answer first, the medical business and FAQ markup, and the llms.txt summary described in the schema and llms.txt guide. The six pieces the assistants read before they name a practice are in the ChatGPT recommendation guide; this page is the measurement that goes with the build.

After four weeks the sheet gives three numbers and a list

Count the questions out of ten where you were named, per assistant, per week, and put the four weeks side by side. Count the ones where you were named first. List the errors still open. Movement over four weeks is noise; movement over a quarter, after the pages and the markup went live, is signal. No one can promise an assistant will name you, and the sheet is the honest record of whether it does.

How to do this on Monday

  1. Write the ten questions with your city, your neighborhood and your practice name filled in.
  2. Make the sheet with the six columns and a summary line.
  3. Run the first week in both assistants and screenshot each answer.
  4. Fix the first error about you at its source the same day.
  5. Put the half hour on Priya's calendar for every Monday.

What to do next

NorthCore's Get found first solution builds the pages and the markup the assistants read, logs this check on the cadence written into your scope, and puts the three numbers on the same dashboard as your calls and bookings. Scoped in writing and covered by the promise on this site: results in 90 days, or we keep working until you have them.

Have this built for your practice.

Get found first is the solution this guide belongs to, one of ten jobs in the system we build and run on the software you already use. Scoped in writing. Results in 90 days, or we keep working until you have them.

Questions people ask.

Is there a tool that tracks whether ChatGPT recommends my med spa?

Tools exist and this page recommends none. The routine above is a half hour a week in the practices that run it, and it records the answer a patient sees, in the patient's words, with the sources cited. Whatever a tool reports, the sheet is the check.

Why do the answers change from one week to the next?

The assistants rebuild the answer every time from what they can read, and what they read changes as pages, listings and reviews change. Same wording, same morning, new conversation each time keeps the rows comparable; the drift that remains is the thing you are tracking.

Do I need to be named first?

Named at all is the first milestone; named first for the questions about your own treatments and your own neighborhood is the second. Count both, and treat an unnamed question as a page to write.

What if the assistant says something wrong about my practice?

Find the cited source and fix the fact there: the listing, the profile, your own page or the markup. Then log the error as open until a later week shows it corrected. The assistant repeats what it read.

Want this done for your business?

Walk us through how the practice runs today. We show you what we would build first and how fast. If nothing here fits, we say so on the call.

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A calendar invite and a Zoom link the moment you book.
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