Hire Mia 2.0 for HVAC, Plumbing, Electrical & Roofing

The dispatch brain that knows your trade — texts a photo link mid-call, builds the scope, and sends the tech a full job brief before the truck rolls.

Mia answers the phone, texts a one-tap link for a photo of the panel, leak, or nameplate, builds the scope, and routes the right tech with everything on his phone before he leaves the shop. Memberships, storm surges, insurance claims, dead leads — she runs in the background. Sits on top of ServiceTitan, Housecall Pro, Jobber, or FieldEdge. Reports the day in Slack. Hand her one piece. When she owns it, she takes the next.

Hire Mia See How She Works
Mia — your AI assistant by NorthCore Labs
Mia is live · triaging emergency calls now
People talk about Mia.
Featured On
Featured on AP, Business Insider, Newsmax, Benzinga, StreetInsider, The Globe and Mail, Barchart, and Fox
The Problem

The bottleneck isn't quoting. It's everything between the call and the truck.

Estimate sent — never followed up. Membership lapsed — never recalled. Storm hits and half the calls go to voicemail. Insurance adjuster booked the wrong window. Spring tune-up list sat in a spreadsheet nobody opened. Your dispatch board says 11 jobs. ServiceTitan says 14. Meanwhile your most expensive plumber is driving 45 minutes for a $90 cleanout. Mia owns the work between the work — triage by severity, routing by trade, recalls on a schedule, claims tracked through to install.

With Mia, it's easy.

One AI brain. Every call triaged, every membership recalled, every insurance claim tracked, every estimate followed up. Controlled from Slack.

Mia — your AI assistant
📞
Triages every call
Severity + trade-aware, 24/7
📸
Captures photos & builds the scope
One-tap link in the call → auto scope
🚚
Dispatches the tech
Right crew, right ZIP, right window
📋
Tracks the claim
Insurance jobs, adjuster to install
🔁
Runs maintenance recalls
Tune-ups, PM visits, member win-back
📲
Briefs every tech
History, photos, parts, prior notes
The Solution

How Mia runs your dispatch, recurring revenue, and insurance pipeline.

Always On

After-Hours & Weekend Triage

9pm AC out in Phoenix. 2am water on the floor in Dallas. The 6am ice storm that just took out 80 commercial accounts. Mia picks up, decides whether the call is tonight, tomorrow morning, or first available — based on YOUR severity rules — and never sends a homeowner to voicemail. The jobs you would have lost to the next number on Google get booked for your truck instead.

  • Configurable severity rules per trade
  • Same-night dispatch only when YOU offer it
  • After-hours rate disclosed in the call
  • Owner gets the escalations that matter
The Brain · Reporting Live

No new software to learn. Mia lives in Slack.

Quick snapshots, easy interface, every number a slash command away — your team is already in Slack, so Mia is too.

Mia
Mia Online · #northcore
See NorthCore Live

Live across the network. Right now.

Real-time activity across every NorthCore client.

Active calls today
1,847
120+ Active Accounts
23+ languages
24/7 coverage
Real Results

Built for HVAC, plumbing, electrical & roofing shops who scale on recurring revenue.

Real shops. Real trades. Real results from the brain running their dispatch, recalls, and insurance pipeline.

★ ★ ★ ★ ★

“AC dies at 10pm in July, that call's worth $400 minimum. Mia answers, gets the address, dispatches the on-call tech with a photo of the unit on his phone. Don't miss those anymore.”

Marcus J.
Marcus J.
HVAC Owner · Phoenix, AZ
★ ★ ★ ★ ★

“Slow drip vs gusher. Mia knows the difference. Triages emergencies to me, books the rest for morning. Repipe estimates that used to die — she chases them for two weeks. Closed three last month.”

Tom O.
Tom O.
Plumbing Owner · Chicago, IL
★ ★ ★ ★ ★

“We do recurring commercial — 80 accounts, all different cycles. Mia handles reschedules and the "can you come Tuesday instead" calls without me touching it. Got my Sundays back.”

Amanda K.
Amanda K.
Cleaning Services Owner · Charlotte, NC
★ ★ ★ ★ ★

“Parents call between school pickup and dinner. Mia answers in seconds, books the visit, sends the new-patient forms. Added a hygienist this quarter — chair time finally fills.”

Dr. Emma S.
Dr. Emma S.
Pediatric Dentist · Plano, TX
★ ★ ★ ★ ★

“67% of GCI is supposed to come from past clients. Mine wasn't. Mia stays in touch with my whole sphere — birthdays, home anniversaries, market checks. Three referrals last month.”

James T.
James T.
Realtor · Austin, TX
★ ★ ★ ★ ★

“After-hours accident calls used to go to voicemail. Mia qualifies the case, schedules the consult, file's on my desk by morning. Two cases last month I never would've caught.”

Daniel W.
Daniel W.
Personal Injury Attorney · Atlanta, GA

Stop paying for leads you lose. Mia won't.

Let our team show you what Mia would do inside your shop — severity triage, smart dispatch, maintenance recalls, estimate & insurance follow-up, memberships, reviews. Then you see if she makes the cut.

Mia at the NorthCore front desk Meet Mia
How It Works

Built around your business.

We handle everything. You don't need to hire anyone, learn any software, or change how you run your business.

01

Discovery Call

30 minutes. We audit your call volume, no-show rate, and follow-up speed to identify exactly where revenue is leaking.

02

Custom Build & Launch

Our team builds Mia in your voice, configures the dispatch logic, and integrates her into your CRM — ServiceTitan, Housecall Pro, Jobber, FieldEdge, or whatever you run. Scope and timeline are in your agreement before we start.

03

90-Day Optimization

We monitor every interaction, optimize scripts and workflows, and tune the system until it delivers measurable ROI.

Hire Mia. Built for your business.

Book a 30-minute audit. We'll show you exactly how Mia handles your calls — and how much revenue is leaking through the cracks without her.

Book Your Audit