What NorthCore does for a practice in Seattle and the Eastside
The Seattle reading starts in the DM inbox, because that is where the inquiries arrive: how long a message waits, and how many that asked for a call ever called. Then the record system gives up revenue and margin by provider and by treatment. Each treatment is costed from the product used and the time in the chair, and the overdue list is split by side of the lake. The ninety-day strategy is written from those figures, and the system comes after. A DM that arrives at 9 pm is answered in the provider's voice with two open times and booked in the same thread. Calls that ring during a treatment are answered on your number. The comeback goes out from each patient's last visit, the membership is offered to the patients whose history fits it, and the report lands each evening. The build sits on the software you already run, Boulevard, Mangomint, Aesthetic Record or Vagaro among them, with nothing replaced. NorthCore Labs is based in St. Petersburg, Florida, and the build is remote, scope first.
What a practice in Seattle is up against
Seattle is a city split by water. Lake Washington sits between the city and the Eastside, two bridges cross it, and a patient in Bellevue, Kirkland or Redmond searches from an Eastside address and sees an Eastside map. Capitol Hill, Ballard, Queen Anne and West Seattle are each their own map on the city side, and Tacoma to the south is another metro to a patient. Assume no one crosses a bridge at 5 pm for tox, and check your booking addresses for where your map ends. The water draws the competition, and the practices within a patient's own side are the whole field. Assume inquiries here arrive as a DM or a text as often as a call; your inbox will show how many ever became a phone call. The practice that books inside the thread keeps the patient, and the one that replies with a phone number to call is asking for a second decision. Rain for half the year changes when people go out, and last November's calendar in your record shows what that did to you. A comeback timed to each patient's interval fills the gray weeks from the list rather than waiting for the sun. An aesthetics summit, a device user meeting on the Eastside and a cadaver injection course come through the metro, and injector courses run in the city monthly.
All ten solutions, built the same way for Seattle and the Eastside
All ten solutions reach a Seattle practice the same way: on its own platform, for its own side of the lake, with the scope in writing before the start. The ten are at all ten solutions, each with its guide.
Events in Seattle and the Eastside worth a seat or a table
Cities matched in the Event Desk data: Seattle and Bellevue. Kirkland and Redmond had no entry yet. The four below are listed by name and organizer only, because dates move and the organizer's page is where a date is confirmed. The monthly injector courses and the touring cadaver course are left out of the table.
| Event | Organizer | Kind | Recurs |
|---|---|---|---|
| Integrative Aesthetics Summit (IAS) | LearnSkin with Medical Education Resources | Summit | Annual |
| Innergize | Zenoti | User conference for salon, spa and med spa leaders | Annual |
| Sciton UP Xchange, Bellevue | Sciton | User meeting | Touring series |
| AAFPRS Spring Meeting at COSM | AAFPRS (American Academy of Facial Plastic and Reconstructive Surgery) | Conference | Annual, rotating city |
State rules differ, and they change
Who may inject, who supervises, how prices may be advertised and what texting consent requires vary by state. Confirm each one with counsel and your state board before any script, page or message goes live.
How to start this week
- There are six calculators at /tools/: treatment margin, membership margin, tox party P&L, missed calls, no-shows and lapsed patients. Start with no-shows and tox party P&L, with your own numbers: thirty minutes with the call log and one export from the record system.
- Read Instagram DMs into bookings and How to fill a tox party from your own patient list, and do the Monday block in each. Count the DMs that waited past an hour last week, and plan the party for the gray months from the list, with the P&L built first.
- Book a call at /book/: thirty minutes on your practice, with the DM wait count and the calculator results in front of both of us.
What to do next
NorthCore's Run the whole practice solution builds all ten for a Seattle practice on its own software, the thread answered and the gray-month comeback timed first, with a report every evening. The scope goes on paper before the start, and the promise on this site is the same here: results in 90 days, or we keep working until you have them.
