How we communicate scope. Every engagement runs against a written agreement that names the exact integrations, workflows, KPIs, response times and deliverables we are accountable for. If it is not in the agreement, it is not part of the engagement, and if it is in the agreement, it ships.
About numbers on this site. Category statistics are published figures about the industry, cited where they appear, not projections for your business. Client results are individual experiences and are not a promise of any particular outcome. We do not guarantee any revenue figure, ranking or conversion rate unless it is committed to in your signed agreement.
Software and trademarks. Product names and logos belong to their owners and are referenced for compatibility only. Integration availability can change; current scope is confirmed during onboarding.
Privacy and data handling. Voice, SMS, email and CRM data are processed under written data-handling terms specific to your engagement. Healthcare-adjacent practices operate under a Business Associate Agreement. Legal practices operate under confidentiality terms aligned with attorney-client privilege. TCPA, CAN-SPAM, HIPAA and state advertising rules are documented in your engagement letter. NorthCore Labs provides communication and workflow software services to businesses; we are not a medical or legal provider.
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