NorthCore Labs
Med spas and aesthetics · Indiana

The front desk, follow-up and reporting for med spas in Indiana.

NorthCore Labs builds and runs the med spas system for med spas in Indiana: every call answered in seconds, every lead worked by text from your own registered number, bookings written into the calendar you already use, and the day reported in Slack. Built remotely, on the software you already run.

Built and run remotely from St. Petersburg, Florida, on the software med spas in Indiana already use. Nothing to install.

Answer first

What a med spa in Indiana gets, and what it costs.

The system is the same one running for med spas elsewhere: instant call answering; dms, comments and funnels; sms intelligence; website, funnels and back-end; and one page of numbers in Slack.

It is built and run from St. Petersburg, Florida, over a 30-minute walkthrough, a written scope, and a build that goes live in 30 to 45 days. Nothing is installed at your practice; bookings and records are written into Boulevard, Vagaro, Aesthetic Record or whatever you already use.

One build fee, scoped on the call to the pieces you turn on, then optional maintenance after the first 90 days. Month to month. Every message is sent from a number registered to your business under a carrier-approved campaign, and every opt-out is honored automatically.

Delivered

Remotely, on your existing software. Nothing to install.

Timeline

Live in 30 to 45 days; the date is written into the agreement.

Price

One build fee, scoped on the call. Optional maintenance after 90 days.

Coverage

Calls, texts and DMs answered around the clock, in Indiana's time zone.

What we build for med spas in Indiana

Everything your front office does, handled.

Six pieces. Each stands on its own and gets stronger with the others.

01

Instant call answering

Every call answered in seconds, around the clock, trained on your menu, your pricing and every provider's schedule. No hold, no voicemail, no missed patient.

02

DMs, comments and funnels

Instagram and Facebook answered instantly. A comment triggers a DM, the DM triggers a quiz, a guide or a booking link, and every lead feeds straight into follow-up.

03

SMS intelligence

Eight texting agents, each with a single job, working every patient between visits.

04

Website, funnels and back-end

Not just a site. A mobile-first website with booking built in, landing pages and quizzes, and a back-end database that actually feeds the agents.

05

HIPAA from day one

Before we touch a single patient record we lock down how data moves. Names, dates of birth and PHI are stripped or tokenized, and full ownership stays with the practice.

06

Slack, and one page of numbers

No CRM to learn. Ask in Slack and get the answer back in seconds.

01

Discovery call

Thirty minutes. We audit how the business takes leads, where the follow-up breaks, and where revenue leaks. You get a straight answer on what we would build first.

02

Custom build and launch

We build it in your voice, wire it into every tool you already run, and ship the workflows that move the most money first. Scope and timeline are fixed in your agreement before we start.

03

Ninety-day optimization

We watch every interaction, tune scripts and workflows, and keep going until the numbers move. Then you take the keys or we keep it running, month to month.

The journey

From the first inquiry to the follow-up after the visit.

01

Capture

Comments, DMs, calls, forms and ads land in one place.

02

Answer

Picked up in seconds, day or night.

03

Qualify

What they want, when they're free, which provider fits.

04

Book

Written into the calendar you already use.

05

Prep

Intake, consents and prior authorizations collected before the visit.

06

Recover

No-shows caught within fifteen minutes and rebooked.

07

Return

Nurture, reviews and win-back on a cadence that fits the treatment.

Questions from Indiana

Before you book.

Do you have an office in Indiana?

No. NorthCore Labs is in St. Petersburg, Florida, and every system is built and run remotely. The walkthrough is a video call; the build happens on your existing software; support is by email and phone within one business day.

Does it work with the software med spas in Indiana use?

It runs on top of Boulevard, Vagaro, Aesthetic Record, Mangomint, Moxie and most others. Bookings, records and notes are written into the system your team already opens every morning.

Will this work with Vagaro, Boulevard, Aesthetic Record or my EMR?

Yes. We integrate with Vagaro, Boulevard, Aesthetic Record, Symplast, Mangomint, Moxie and the major EMRs. Booking flows write into your calendar and client records stay in your existing system. We confirm exactly what we are connecting to on the call.

Will this replace my front desk?

No. It handles the volume your team cannot reach: after-hours calls, simultaneous DMs, follow-up sequences, no-show recovery, dormant win-back. When something genuinely needs a human, it routes cleanly.

How fast can it go live?

Most practices are live within 30 to 45 days. The timeline is written into your agreement before we start.

What about HIPAA?

We operate under a Business Associate Agreement. Patient data is de-identified before any AI sees it, encrypted in transit and at rest, never used to train models, and access is logged.

Thirty minutes, on your business

Bring the system into your practice in Indiana.

Walk us through how things run today. We show you what we would build first, what it costs and how fast. If nothing here fits, we say so on the call.

No card, no contract
A calendar invite and a Zoom link the moment you book.
Prefer email?
admin@northcorelabs.io
NorthCore Labs LLC
7901 4th St N, Ste 300, St. Petersburg, FL 33702