Remotely, on your existing software. Nothing to install.
Home services · Indiana
The front desk, follow-up and reporting for HVAC, plumbing, electrical and roofing contractors in Indiana.
NorthCore Labs builds and runs the home services system for HVAC, plumbing, electrical and roofing contractors in Indiana: every call answered in seconds, every lead worked by text from your own registered number, bookings written into the calendar you already use, and the day reported in Slack. Built remotely, on the software you already run.
Built and run remotely from St. Petersburg, Florida, on the software HVAC, plumbing, electrical and roofing contractors in Indiana already use. Nothing to install.
Answer first
What a home services contractor in Indiana gets, and what it costs.
The system is the same one running for HVAC, plumbing, electrical and roofing contractors elsewhere: after-hours and weekend triage; photo capture and scope; smart dispatch and tech brief; estimate and insurance follow-up; and one page of numbers in Slack.
It is built and run from St. Petersburg, Florida, over a 30-minute walkthrough, a written scope, and a build that goes live in 30 to 45 days. Nothing is installed at your shop; bookings and records are written into ServiceTitan, Housecall Pro, Jobber or whatever you already use.
One build fee, scoped on the call to the pieces you turn on, then optional maintenance after the first 90 days. Month to month. Every message is sent from a number registered to your business under a carrier-approved campaign, and every opt-out is honored automatically.
Delivered
Timeline
Live in 30 to 45 days; the date is written into the agreement.
Price
One build fee, scoped on the call. Optional maintenance after 90 days.
Coverage
Calls, texts and DMs answered around the clock, in Indiana's time zone.
What we build for HVAC, plumbing, electrical and roofing contractors in Indiana
Everything your front office does, handled.
Six pieces. Each stands on its own and gets stronger with the others.
01
After-hours and weekend triage
Tonight, tomorrow morning or first available, decided by your severity rules per trade. The after-hours rate disclosed in the call. Nobody sent to voicemail.
02
Photo capture and scope
A one-tap link in the call. Model and serial off the nameplate. A structured scope your tech walks in with.
03
Smart dispatch and tech brief
History, photos, parts, prior notes, gate code, dog at the property, on the tech's phone before he leaves the shop.
04
Estimate and insurance follow-up
Open estimates chased on a cadence. Carrier, adjuster and claim status tracked, supplements and ACV sequenced.
05
Maintenance recalls and memberships
Every nameplate ever logged, segmented by equipment age and last service, worked by season.
06
Slack, and one page of numbers
Booked revenue, open quotes and membership MRR, a slash command away.
01
Discovery call
Thirty minutes. We audit how the business takes leads, where the follow-up breaks, and where revenue leaks. You get a straight answer on what we would build first.
02
Custom build and launch
We build it in your voice, wire it into every tool you already run, and ship the workflows that move the most money first. Scope and timeline are fixed in your agreement before we start.
03
Ninety-day optimization
We watch every interaction, tune scripts and workflows, and keep going until the numbers move. Then you take the keys or we keep it running, month to month.
The journey
From the first inquiry to the follow-up after the visit.
01
Capture
Phone, LSA, web, Angi and Meta leads land in one place.
02
Answer
Picked up in seconds, triaged by severity and trade.
03
Photo
A one-tap link texted mid-call; the customer snaps the panel, the leak, the nameplate.
04
Scope
Model and serial read off the nameplate, a structured scope built.
05
Dispatch
The right tech, the right ZIP, the right window, with a full brief.
06
Follow up
Estimates chased, insurance claims tracked from adjuster to install.
07
Recall
Tune-ups, memberships and past customers worked by season.
Questions from Indiana
Before you book.
Do you have an office in Indiana?
No. NorthCore Labs is in St. Petersburg, Florida, and every system is built and run remotely. The walkthrough is a video call; the build happens on your existing software; support is by email and phone within one business day.
Does it work with the software HVAC, plumbing, electrical and roofing contractors in Indiana use?
It runs on top of ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion and most others. Bookings, records and notes are written into the system your team already opens every morning.
How is this different for HVAC vs. plumbing vs. electrical vs. roofing?
Trades are not interchangeable. HVAC is built around the spring and fall tune-up cycle and memberships. Plumbing lives on severity triage and after-hours routing. Electrical is permit-aware and diagnostic-visit-first. Roofing is storm-surge volume, the insurance pipeline and supplement chases. Intake, scoping and follow-up are tuned to each one.
Does it really replace quoting on the spot?
No, and we would not promise that. It builds the structured scope from the call and the photos so your tech walks in with the right diagnosis, the likely parts, the warranty status and the customer history. Pricing is still your call.
Will this work with ServiceTitan, Housecall Pro, Jobber or FieldEdge?
Yes, those plus Service Fusion, FieldRoutes, RazorSync and the major dispatch platforms. Calls, jobs, deposits, photos, scopes and notes are written directly into your system, two-way.
Will this replace my front desk or my dispatcher?
No. It handles the volume your team cannot reach: after-hours calls, simultaneous channels, photo capture mid-call, storm-day surge, the recall list. Commercial walkthroughs, supply-house calls and unhappy customers warm-transfer to a person.
Nearby
Home services systems by city in Indiana.
Indianapolis, INFort Wayne, INEvansville, INSouth Bend, INCarmel, INFishers, INBloomington, INHammond, INGary, INLafayette, INNoblesville, INEvery location
Other industries in Indiana: Med spas and aesthetics · Dental practices · Law firms · Real estate · Solar