Meet Mia for Law Firms — Book a Call

The leak nobody's measuring

One signed PI case from one after-hours call pays for Mia ten times over.

Clients in crisis don't wait. They call three or four firms — and sign with whoever picks up. Three places it leaks the loudest in legal:

Leak #1

After-hours arrests and accidents go to voicemail

DUI arrests don't keep business hours. Car accidents don't either. Most callers shopping legal services contact 3–4 firms — the first firm to actually answer wins the case more often than not. After-hours and weekends are where the highest-intent calls happen, and where most firms aren't picking up.

Leak #2

Web forms sit unanswered until lunch

A web-form lead contacted in 5 minutes is 21x more likely to retain than at 30 minutes. By the time your paralegal sees the form, the prospect already has consultations booked with two competitors. Mia replies in 30 seconds, runs the conflict pre-check, and drops the calendar link before the coffee gets cold.

Leak #3

PNCs that didn't sign become someone else's referral

Every firm has a graveyard — prospective new clients who took an intake call and never signed. Estate plans need updating. PI clients have neighbors. The dormant case from 14 months ago still has a referral in their phone. Without a follow-up engine, that pipeline dries up and feeds the firm down the street.

What Mia actually is

One AI assistant. Every intake. Every retainer. Trained on legal.

Mia isn't a chatbot bolted onto your firm's website. She's the operating layer that runs every prospect touchpoint between "my husband was just arrested" and "engagement letter signed" — managed by us, in the case-management software you already use.

Voice · 24/7

Crisis-empathetic intake on the first ring

DUI arrests at 2am, accidents on a Sunday, divorce calls during a meltdown — Mia answers in 3 seconds with the right tone for the matter type, captures incident details, jurisdiction, and statute-relevant timing while the paralegal sleeps. The case shows up qualified by Monday morning.

Conflict check

Conflict + jurisdiction check before the consult is booked

Mia qualifies the case — type, statute of limitations, jurisdiction, damages — and runs a conflict check against your existing client roster before booking. Your attorneys spend their consult slots on real, viable cases that you can actually take.

Bilingual

Native English + Spanish from day one

Auto-detects the caller's language. Translates intake notes for staff. Especially powerful for immigration, family, and PI practices in border states — the bilingual intake your firm needed but couldn't afford to staff. 23+ additional languages available on request.

Retainer + e-sign

Retainer agreement + DocuSign in the same call

Once the case is qualified and the conflict is clear, Mia sends the retainer agreement via DocuSign — in the live call. Clients sign before they call the next firm down the page. Signed cases land in Clio / MyCase / Filevine with the engagement letter already executed and the retainer paid.

Document chase

Chases the paperwork in your voice

Police reports. Medical records. Pay stubs. Discovery responses. Mia chases every outstanding document at day 3, day 7, day 14 — secure upload link in every reply, posted into the case file. Paralegal time per intake drops from 3 hours to 30 minutes.

Reactivation

Wakes 3–18 month dormant PNCs

Every firm has a graveyard. Mia revives them at the right moment — "still need help with that case?" — in your voice, not a bulk blast. Direct booking link in the message. Reactivation revenue reported in Slack. Signed cases from contacts you assumed were dead.

Real Operators

Built for firms that scale on signed retainers.

Partners across PI, criminal defense, immigration, family, and estate planning — running Mia on top of the case-management stack they already had.

★ ★ ★ ★ ★

“After-hours accident calls used to go to voicemail. Mia qualifies the case, schedules the consult, file's on my desk by morning. Two cases last month I never would've caught.”

Daniel W.

Personal Injury Attorney · Atlanta, GA

★ ★ ★ ★ ☆

“Intake screening is the part that used to burn out my paralegal. Mia does the first conversation, flags conflicts, sends the engagement letter. Took two weeks to dial in the script — once we did, real wins.”

Rachel L.

Family Law Partner · Charlotte, NC

★ ★ ★ ★ ★

“Document chase used to be my associate's worst job. Mia pings clients three times, escalates the holdouts, and I get clean files without anyone hating their inbox.”

David K.

Estate Planning Attorney · Houston, TX

★ ★ ★ ★ ★

“Bilingual intake matters in my practice. Mia takes Spanish calls in Spanish, English in English, gets the case type right. My Spanish-speaking PNCs finally feel heard before they ever meet me.”

Sofia M.

Immigration Attorney · San Diego, CA

★ ★ ★ ★ ★

“I do veneers all day. Can't stop to answer phones. Mia picks up like she works here — patients can't tell.”

Dr. Linh C.

Cosmetic Dentistry · Scottsdale, AZ

★ ★ ★ ★ ★

“Had 200 leads from Zillow sitting cold. Mia worked the list for two weeks — closed three from the dead pile. Haven't manually nurtured a lead since.”

Hannah O.

Residential Agent · Houston, TX

★ ★ ★ ★ ★

“Used to lose 5 calls a day during lunch. Mia just picks up. Last week she rebooked a client I forgot was on a treatment plan — that one client paid for the month.”

Brooke H.

Med Spa Owner · Charleston, SC

★ ★ ★ ★ ★

“AC dies at 10pm in July, that call's worth $400 minimum. Mia answers, gets the address, dispatches the on-call tech with a photo of the unit on his phone. Don't miss those anymore.”

Marcus J.

HVAC Owner · Phoenix, AZ

★ ★ ★ ★ ☆

Rachel L.

Family Law Partner · Charlotte, NC

★ ★ ★ ★ ★

“Bilingual intake matters in my practice. Mia takes Spanish calls in Spanish, English in English, gets the case type right. My Spanish-speaking PNCs finally feel heard before they ever meet me.”

Sofia M.

Immigration Attorney · San Diego, CA

Zero-Risk Onboarding

Built to your scope. Or your first month is on us.

We deploy the full system to the scope and timeline in your agreement — voice trained, integrations live, team trained. Documentation beats conversation; if it's in the agreement, it ships. If we miss the window we agreed to because of something on our end, the first month is free. Month-to-month after that, no annual lock-in.

Mia trained on your practice areas, intake script, and brand voice
Plugged into Clio / MyCase / PracticePanther / Filevine / Salesforce
Conflict-check workflow live before week one ends
Retainer + DocuSign flow shipping in the live call
Bilingual intake (EN/ES) live from day one
Slack co-pilot live so you can pull intake + signed-case numbers with a slash command

How we price

One-time build fee. Optional maintenance.

NorthCore Labs isn’t here to keep you on a retainer. We’re here to hand you your first AI hire — built once, owned by you, working every day after.

01 / Build

Paid once. Scope in writing.

Fixed-price build, signed before we start. No per-execution fees, no surprise overages, no platform tax. The build is yours.

02 / Maintain

Optional, never required.

Want us to monitor, tune, and add to her over time? Pick a maintenance plan. Want to take the keys and run her with your own team? That works too.

03 / Stay free

Month-to-month. No lock-in.

If maintenance ever stops earning its keep, you cancel. No multi-year contracts. The build you paid for stays yours.

FAQ

Questions before you book.

Yes. After-hours intake is one piece. Mia also runs conflict checks, qualifies cases by statute of limitations and jurisdiction, sends retainer agreements via DocuSign in the live call, chases discovery and supporting documents, runs bilingual intake (EN/ES out of the box), reactivates dormant PNCs, and reports every number in Slack. We manage the whole stack — you don't learn new software.

Yes — those plus Smokeball, CosmoLex, Rocket Matter, CARET Legal, and Lawmatics. Mia writes intakes, signed retainers, and document chase status directly into your case management. We confirm exact integration points on the call.

No, and that's not a workaround — it's the design. Mia handles intake, conflict checks, scheduling, retainer execution, and document collection. She does not opine on case strategy, settlement value, or the merits of a matter. Anything that requires legal judgment is routed to the attorney. Every call is logged and reviewable.

Mia qualifies the case (type, parties, jurisdiction) and runs the names against your existing client and matter roster in your case-management system before the consult is booked. If a conflict surfaces, the call is routed for attorney review instead of scheduled. We tune the conflict-check criteria with you during onboarding.

Yes. Once the case is qualified and conflict-cleared, Mia sends the retainer via DocuSign in the live call — drafted from your template, with the retainer fee payment link included. Many clients sign before hanging up. Signed cases post into your case management with the engagement letter already executed.

Native fluency from day one. Auto-detects caller language and switches mid-call if needed. Translates intake notes back into English for staff. 23+ additional languages available on request — common asks include Mandarin, Vietnamese, Russian, and Portuguese.

We scope your build on the discovery call and put the timeline in writing. A typical build includes voice training, phone routing, conflict-check workflow, retainer/DocuSign integration, document-chase sequences, case-management integration, dashboards, and team training. We don't pad the agreed window. Most firms recover a missed signed case inside the first week Mia is live.

Yes. We operate under written confidentiality terms aligned with attorney-client privilege requirements. Voice, SMS, and document data are encrypted in transit and at rest. Access is permissioned per staff member. Compliance with ABA Model Rule 7.1, state bar advertising rules, and TCPA is documented in your engagement letter.

None. You'll see a live Mia demo, get a custom revenue audit (after-hours leakage, web-form response time, dormant PNC value), and a written deployment plan — whether you hire us or not. If we're a fit, we kick off the build the same week. If not, you keep the audit.

A one-time onboarding plus a flat monthly fee — month-to-month, no annual lock-in. Pricing depends on which pieces you turn on (voice + conflict check only vs. full stack with retainer/DocuSign and reactivation). On the call we'll quote you exactly based on firm size and what you actually need.

Stop losing cases to voicemail at 11pm
and conflict-checks that take three days.

One signed PI case from one after-hours call pays for Mia ten times over.